PRIVACY POLICY

Effective Date: 01-Dec-2025
Brand: ZYQUOO
Email: zyquoo@gmail.com
Phone: +91-7397-362-462
Location: Chennai, Tamil Nadu, India

At ZYQUOO, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you place an order, register an account, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing and Shipping Address

  • Order Details

  • Payment Confirmation (via payment gateway; we do NOT store card numbers)

1.2 Non-Personal & Technical Information

We automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Pages Visited

  • Cookies & Tracking Data
    This helps us improve site performance and user experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide tracking updates

  • Communicate regarding orders, returns, and support

  • Improve website performance and customer experience

  • Prevent fraud and enhance security

  • Send promotional emails (only if you opt-in)

3. How We Share Your Information

We do not sell or rent your personal information.
We share your data only with trusted third parties necessary to fulfill your order:

  • Courier Partners: For shipping and delivery

  • Payment Gateways: For secure payment processing

  • Customer Support Providers

  • Legal Authorities: Only when required by law

All partners follow strict confidentiality and data protection standards.

4. Cookies & Tracking Technologies

We use cookies to:

  • Maintain logins and shopping cart status

  • Store user preferences

  • Improve website functionality

  • Analyze traffic and performance

You may disable cookies in your browser, but some website features may not function properly.

5. Data Security

We use SSL encryption and industry-standard security measures to protect your data.
While no system is 100% secure, we take all reasonable steps to safeguard your information.

6. Your Rights

You may request:

  • Access to your personal data

  • Correction of inaccurate information

  • Deletion of your account and personal data (subject to legal retention rules)

To exercise these rights, contact us at zyquoo@gmail.com.

7. Retention of Data

We retain your information only as long as required for:

  • Order fulfillment

  • Tax/audit requirements

  • Legal compliance

After this period, data is securely deleted.

8. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of these third-party websites.

9. Children’s Privacy

Our website is not intended for children under 18.
We do not knowingly collect information from minors.

10. Updates to This Policy

We may update this Privacy Policy periodically.
The revised version will be posted with a new “Effective Date.”
Continued use of our website indicates acceptance of the updated policy.

11. Contact Us

For privacy-related questions, reach out to us at:
📩 Email: zyquoo@gmail.com
📞 Phone: +91-7397-362-462